Frequently asked questions
Answers to common questions about accessing and managing a Stockity account. This is unofficial, general guidance — for account-specific issues, contact Stockity's own support.
I forgot my password. What do I do?+
Use the official "forgot password" link on the login page to reset it via email. Never share your password with anyone claiming to reset it for you.
Why is my account locked?+
Accounts are usually locked temporarily after several failed login attempts as a security measure. Wait a while and use official password recovery instead of retrying repeatedly.
I didn't receive my verification code.+
Check spam/junk folders for email codes, and confirm your registered phone number is correct and has signal for SMS codes. Wait a minute before requesting a new one.
Is it safe to log in from a public Wi-Fi network?+
It's generally safer to avoid entering credentials on public networks. If you must, ensure the site uses HTTPS and avoid saving your password on shared devices.
How do I know I'm on the real Stockity site?+
Always check the domain in your browser's address bar matches Stockity's official domain exactly, and access it by typing it directly or using a bookmark rather than clicking links from ads or messages.
Can this website reset my password or unlock my account?+
No. This is an independent information resource, not affiliated with Stockity. We can't access, modify, or recover your account — only Stockity's own official support can do that.